Learning to Love Our Robot Co-Workers

[David Morris]

https://www.nytimes.com/2017/02/23/magazine/learning-to-love-our-robot-co-workers.html?rref=collection%2Fsectioncollection%2Fmagazine&_r=1

Ultimately, the only impediment to the total dissemination of robots may be
our appetite for human interaction. “We want a salesperson we can relate
to,” James Bessen told me. “We like to have a financial adviser whom we
personally trust.” Similarly, David Mindell said, we feel more comfortable
when people help us interface with automation at places like airports.

“I think people still have value,” Hyman added. “If the answer to
everything is that the only people who have value are the programmers, we
might as well give up.”
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